What if operating improvement doesn’t increase profit? Great organizations have learned how to unlock incredible value through the implementation of a world class operating model with A3 thinking, daily management, practical problem solving, and leader’s standard work.  These same organizations have seen equally great improvement in their profitability. But … what if your operating improvement […]

Pain Multiplies When Processes Connect Organizations unlock tremendous waste by focusing on the flow of value in delivering their product or service. The velocity of the value stream that delivers the product or service is directly tied to the flow of the process. Queues, buffers, and staging points slow the velocity and increase the cost … BUT, […]

Flow Time to Touch Time is a Great Measure of WIP Inventory Organizations unlock tremendous waste by focusing on the flow of value in delivering their product or service. Velocity in the flow of your product or service to the customer is a key ingredient to reducing cost.  Great companies seek to have the Flow […]

There is No Art in Business Operational Excellence is based on science and it is not an art. Science is based on observations that form a hypothesis and experiments designed to learn. Art is an expression of creativity designed to stir emotion and is very much subject to interpretation. There are two dangers in thinking […]

A Standard is a Line in the Sand Organizations identify value they can unlock in their businesses by establishing standards. Once established, a standard becomes a measure for what actually happens. Improvement comes from understanding and closing the gap. But … how can we improve if the expectation or standard is wrong? Drawing a line […]