Great companies unlock incredible value by resisting the natural human instinct to never stop production. Somehow, it is in our DNA to feel better when a process is making product – no matter what. “Don’t stop the process! I don’t care what you have to do!” is the marching order to abandon the benefits of […]

Reflection Captures the Lessons Experience Teaches Albert Einstein said “Learning is experience. Everything else is just information.” Organizations that embrace the learning from experience have the competitive advantage of efficient improvement. Great organizations use experiments and the scientific methods are their ways to identify and unlock the true value in their organization. But even in […]

Everybody is a Job Shop – Mass Production is Dead! “Any customer can have a car painted any color that he wants so long as it is black.” Henry Ford (July 30, 1863 – April 7, 1947) And so began the age of mass production. In 2016, there were 226 different models of cars in […]

Make Everything You do An Experiment Lean operating systems unlock the value in business through continuous improvement that comes from continuously learning. The flood of learning driving improvement comes from an unyielding commitment to the scientific method. Two beautiful benefits of the scientific method are: you can’t lose – you always learn, and just forming […]

Thanks to the Graham team and a great OpEx University!

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