World class organizations define continuous improvement as a constant pursuit of the ideal. They define the ideal as safely producing, 1 x 1, defect free, on-demand with an immediate response. The idea is to supply a customer with what they need one at a time, at the highest quality, immediately when the customer asks for […]

World class organizations understand seeing waste is often the first step in eliminating it. However, seeing it does not necessarily mean it can easily be eliminated. In these instances, it is best to at least isolate it so everyone not only – CAN see it but – HAS to see it. Isolate Waste so Everyone […]

World class organizations always begin their improvement practice by drawing the process that they are trying to improve. A box for each activity filled with a verb and noun that describe the work content as well as lines showing the flow of material. There is a very clear message in the draw that comes from […]

Unlocking the value in your operation starts with action. The best organizations don’t get held up waiting for I.T. solutions or new equipment or new superstar managers. They know that continuous improvement comes from action. Action on the shop floor or where ever the value is added. They don’t let “great” get in the way […]

Great companies unlock incredible value by simply setting expectations. The lean practitioner will tell you that the value in setting expectations is to recognize and solve problems, but there is a benefit even before solving the problems. A benefit of about a 15% improvement in performance. The 15% of improvement by setting expectations comes from […]